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Testimonials

TL;DR at the very bottom! I went here today hoping to get a medical certificate from an approved ophthalmologist for my PWD card application. Here's the full story: I wanted to apply for a PWD card because of my low vision and high lens grades (around 900). One of the requirements is a signed medical certificate from a physician confirming that I have a disability. I searched "ophthalmologists near me" on Google Maps and Abesamis Eye Care came up. When I called their number, the person who answered was really nice and accommodating! After I explained what I needed, they immediately understood and asked if I was available that same day. Since I wanted to get this done ASAP (these documents were the only things I was missing), I said yes and booked an appointment. When I arrived, I didn't have to wait at all. The receptionist handed me an identification form to fill out, and right after, Dr. Joyce Pimentel called me in for the checkup. Unfortunately, I had a common misconception that I could get a PWD card just because of my poor vision. Dr. Pimentel was really kind and patient in explaining that she couldn't approve my request because under Philippine law, I'm not qualified. The thing is, I can still see well as long as I'm wearing my eyeglasses, and approving me would put her medical license at risk. Despite this, she and her assistant still conducted thorough tests on my eyes. After examining everything, she explained that my eyes were actually in good condition relative to other people with lens grades as high as mine. This was honestly really nice and reassuring to hear! When the time came to pay, here's the best part: I didn't have to! When I called earlier, the receptionist had quoted me 2,500 pesos for the consultation and certification (not cheap!). So it was such a relief when Dr. Pimentel waived the fee completely. That said, I totally understand why their normal rate is what it is. The facility itself was really professional, and they use high-end equipment for testing. Overall, I'm very satisfied with my visit even though I didn't accomplish what I set out to do. At least now I'm properly informed about my situation and learned something new about PWD requirements and eye health. The only reason I'm writing this positive review is because I genuinely feel bad about not paying anything for the consultation. I mean, they used their equipment to test my eyes, and Dr. Pimentel and her assistant put real effort into explaining everything to me. I highly recommend this eye center! TL;DR: Came in hoping to get a PWD card medical certificate for my high lens grade (900), but learned I don't actually qualify since my vision can be corrected with glasses. Dr. Joyce Pimentel was super kind about explaining the requirements, still did a full eye exam, and didn't charge me anything. Really professional facility with great service. Highly recommend even though I didn't get what I originally came for!
2 months ago
- Jacob D.
Diagnosed with Central Serous Retinopathy (CSR) and they were able to cure it for 2 months. I am also impressed with the equipment they had. Cheers to this clinic
6 months ago
- Equitas
Very helpful and thorough service. I had a complete eye exam. The doctor took her time at each test station to explain the results and at no point did I feel rushed. Glasses, mainly the lenses, are not cheap anywhere, but I did order the top of the line lenses with photo-chromatic (darkening) coating. All in all, I felt my eyes received a comprehensive exam which diagnosed a mild cataract in one eye. I will come back here for my next exam. 👍
8 months ago
- John
I always go to this clinic for my eye check. They use state of the art machines to check your eyes and top notch customer service. Everyone is so friendly and their doctors are all nice and helpful. Even if you use your HMO, they will make sure you get the same treatment as paying customers also. Excellent clinic scheduling, they answer text and calls and sends you a message after a visit to check on your experience. Pay them a visit!
a year ago
- Sidney P.
Nice office, no long lines. Very professional staff. Highly recommend
a year ago
- Lou P.
Highly recommend for those who have eye problems. Staffs are very accommodating and friendly. They have the best equipments and expertise with regards to eye treatment and care.
a year ago
- Melvin B.
Very accommodating and very helpful with their customers. God Bless 🫶🫶
a year ago
- Jerwin J.